STATE OF NEW HAMPSHIRE
HUMAN RESOURCES
CLASSIFICATION: CORRECTIONAL
COUNSELOR/CASE MANAGER
Class Code: 2248-20
Date Established: 12-15-76
Occupational
Code: 3-2-5
Date of Last Revision:
10-08-04
BASIC PURPOSE: To provide
specialized social services and counseling either individually or in groups to
incarcerated residents within the New Hampshire State Prison System for the
purpose of entry and/or release, rehabilitation, and assistance in the
transition to a prison or community environment.
CHARACTERISTIC
DUTIES AND RESPONSIBILITIES:
·
Conducts
individualized and group orientation to rehabilitative programs within the
correctional system for incoming incarcerated residents.
·
Observes inmates and
collaborates with other staff to develop programs for assessing resident
treatment and rehabilitation needs.
·
Holds regular staff
conferences to establish treatment goals and develops individualized treatment
programs for incarcerated residents in preparation for release.
·
Schedules residents
for specialty health related examinations to comply with the rules and
procedures of a state correctional facility.
·
Administers
educational, vocational, diagnostic, performance, aptitude, and interest tests
as appropriate to institutional or post-release residents.
·
Reviews worker trait
factors of residents, including utilizing vocational evaluation methods to
recommend appropriate residential classification and post-release placement.
·
Prepares reports and
case summaries for parole and courts.
·
Assists in providing
consultation services to other professionals, employers, parole, police and
others regarding program objectives of incarcerated participants.
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DISTINGUISHING
FACTORS:
Skill: Requires skill
in developing formats and procedures for special applications OR in
investigating and reviewing the use of equipment and data for a specialized
function.
Knowledge: Requires
logical or scientific understanding to analyze problems of a specialized or
professional nature in a particular field.
Impact: Requires
responsibility for achieving direct service objectives by assessing agency
service needs and making preliminary recommendations for the development of
alternative short-term program policies or procedures. Errors at this level result in
incomplete assessments or misleading recommendations causing a disruption of
agency programs or policies.
Supervision: Requires
partial supervision of other employees doing work which is related or similar
to the supervisor, including assigning job duties, providing training, giving
instructions and checking work.
Working
Conditions: Requires performing regular job
functions in an environment which includes exposure to continuous physical
elements or a number of disagreeable working conditions with frequent exposure
to minor injuries or health hazards.
Physical
Demands: Requires light work, including
continuous walking or operating simple equipment for extended periods of time
as well as occasional strenuous activities such as reaching or bending.
Communication: Requires
summarizing data, preparing reports and making recommendations based on
findings which contribute to solving problems and achieving work
objectives. This level also
requires presenting information for use by administrative-level managers in
making decisions.
Complexity: Requires a
combination of job functions to establish facts, to draw daily operational
conclusions, or to solve practical problems. This level also requires providing a variety of alternative
solutions where only limited standardization exists.
Independent
Action: Requires objective assessment in
analyzing and developing new work methods and procedures subject to periodic
review and in making decisions according to established technical, professional
or administrative standards.
MINIMUM
QUALIFICATIONS:
Education: Bachelor's
degree from a recognized college or university with a major study in social
work, psychology, criminology, vocational rehabilitation, education, guidance
or in a behavioral science involving emphasis on counseling and human
relations. Each additional year of
approved formal education may be substituted for one year of required work
experience.
Experience: Three years'
experience in the field of counseling, correctional administration, program
development, parole or criminology.
Work experience in law enforcement, prisons, or working with juvenile or
adult offenders preferred.
License/Certification: Any
certification or licensure required for a specialized program will be noted on
the supplemental job description.
RECOMMENDED
WORK TRAITS: Knowledge of counseling and evaluation
procedures. Knowledge of the
attitudes, problems and adjustments of residents coming into or leaving a
controlled environment. Knowledge
of current economic problems as they relate to job possibilities. Knowledge of medical information and
terminology. Knowledge of
community resources including public and private preventative and
rehabilitative programs. Ability
to develop individualized plans for residents while incarcerated in the various
security status of the prison.
Ability to communicate ideas and to work in harmony with professional
personnel and residents. Ability
to explain the various prison programs to the general public. Ability to provide professional
counseling in the broad general area of human relations. Ability to maintain detailed records
and to write clear and concise reports.
Must be willing to maintain appearance appropriate to assigned duties
and responsibilities as determined by the agency appointing authority.
DISCLAIMER
STATEMENT: This class specification is descriptive
of general duties and is not intended to list every specific function of this
class title.
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Last Updated 10/21/04
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