STATE OF NEW HAMPSHIRE
CLASSIFICATION: CORRECTIONAL COUNSELOR/CASE MANAGER
Class Code: 2248-20 Date Established: 12-15-76
Occupational Code: 3-2-5 Date of Last Revision: 10-08-04
BASIC PURPOSE: To provide specialized social services and counseling either individually or in groups to incarcerated residents within the New Hampshire State Prison System for the purpose of entry and/or release, rehabilitation, and assistance in the transition to a prison or community environment.
CHARACTERISTIC DUTIES AND RESPONSIBILITIES:
· Conducts individualized and group orientation to rehabilitative programs within the correctional system for incoming incarcerated residents.
· Observes inmates and collaborates with other staff to develop programs for assessing resident treatment and rehabilitation needs.
· Holds regular staff conferences to establish treatment goals and develops individualized treatment programs for incarcerated residents in preparation for release.
· Schedules residents for specialty health related examinations to comply with the rules and procedures of a state correctional facility.
· Administers educational, vocational, diagnostic, performance, aptitude, and interest tests as appropriate to institutional or post-release residents.
· Reviews worker trait factors of residents, including utilizing vocational evaluation methods to recommend appropriate residential classification and post-release placement.
· Prepares reports and case summaries for parole and courts.
· Assists in providing consultation services to other professionals, employers, parole, police and others regarding program objectives of incarcerated participants.
Skill: Requires skill in developing formats and procedures for special applications OR in investigating and reviewing the use of equipment and data for a specialized function.
Knowledge: Requires logical or scientific understanding to analyze problems of a specialized or professional nature in a particular field.
Impact: Requires responsibility for achieving direct service objectives by assessing agency service needs and making preliminary recommendations for the development of alternative short-term program policies or procedures. Errors at this level result in incomplete assessments or misleading recommendations causing a disruption of agency programs or policies.
Supervision: Requires partial supervision of other employees doing work which is related or similar to the supervisor, including assigning job duties, providing training, giving instructions and checking work.
Working Conditions: Requires performing regular job functions in an environment which includes exposure to continuous physical elements or a number of disagreeable working conditions with frequent exposure to minor injuries or health hazards.
Physical Demands: Requires light work, including continuous walking or operating simple equipment for extended periods of time as well as occasional strenuous activities such as reaching or bending.
Communication: Requires summarizing data, preparing reports and making recommendations based on findings which contribute to solving problems and achieving work objectives. This level also requires presenting information for use by administrative-level managers in making decisions.
Complexity: Requires a combination of job functions to establish facts, to draw daily operational conclusions, or to solve practical problems. This level also requires providing a variety of alternative solutions where only limited standardization exists.
Independent Action: Requires objective assessment in analyzing and developing new work methods and procedures subject to periodic review and in making decisions according to established technical, professional or administrative standards.
Education: Bachelor's degree from a recognized college or university with a major study in social work, psychology, criminology, vocational rehabilitation, education, guidance or in a behavioral science involving emphasis on counseling and human relations. Each additional year of approved formal education may be substituted for one year of required work experience.
Experience: Three years' experience in the field of counseling, correctional administration, program development, parole or criminology. Work experience in law enforcement, prisons, or working with juvenile or adult offenders preferred.
License/Certification: Any certification or licensure required for a specialized program will be noted on the supplemental job description.
RECOMMENDED WORK TRAITS: Knowledge of counseling and evaluation procedures. Knowledge of the attitudes, problems and adjustments of residents coming into or leaving a controlled environment. Knowledge of current economic problems as they relate to job possibilities. Knowledge of medical information and terminology. Knowledge of community resources including public and private preventative and rehabilitative programs. Ability to develop individualized plans for residents while incarcerated in the various security status of the prison. Ability to communicate ideas and to work in harmony with professional personnel and residents. Ability to explain the various prison programs to the general public. Ability to provide professional counseling in the broad general area of human relations. Ability to maintain detailed records and to write clear and concise reports. Must be willing to maintain appearance appropriate to assigned duties and responsibilities as determined by the agency appointing authority.
DISCLAIMER STATEMENT: This class specification is descriptive of general duties and is not intended to list every specific function of this class title.
Last Updated 10/21/04