STATE OF NEW HAMPSHIRE
HUMAN RESOURCES


 

CLASSIFICATION:  GAMES MANAGER

 

Class Code:  4825-29                                             Date Established:  05-15-96

 

Occupational Code:  7-3-7                                     Date of Last Revision:  06-12-08

 

BASIC PURPOSE:  To supervise games operations, develop enhancements to the Lottery Program, and to maintain overall security of agency operations.

 

CHARACTERISTIC DUTIES AND RESPONSIBILITIES:

 

·           Reviews the performance of instant and on-line games and coordinates the development of new games to ensure maximum lottery revenue.

·           Coordinates placement of on-line terminals and instant ticket vending machines to ensure the most favorable marketplace for maximum revenue.

·           Reviews, develops and implements security procedures for all phases of lottery operations.

·           Advises the public, state agencies and elected officials on lottery activities to inform and promote agency programs.

·           Researches system-wide problems, tests program changes, and implements program changes without interruption in the system.

·           Attends various meetings and functions to discuss and promote agency programs.

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DISTINGUISHING FACTORS:

 

Skill:  Requires skill in analyzing and interpreting data, policy, and procedures OR in using equipment in order to arrive at logical conclusions or recommendations.

 

Knowledge:  Requires logical or scientific understanding to analyze problems of a specialized or professional nature in a particular field.

 

Impact:  Requires responsibility for achieving major aspects of long-range agency objectives by planning short- and long-term organizational goals, reviewing recommendations for procedural changes, and developing or revising program policies.  Errors at this level result in incorrect decisions at an administrative level, and are detected subsequent to implementation in an overall evaluation process.

 

Supervision:  Requires delegating supervisory or program responsibilities to subordinate managers, with overall accountability for hiring employees or approving program policies.  The supervisor in this position assumes responsibility for an organizational unit, including developing long-range plans, analyzing staffing requirements, and formulating systemwide policies and procedures.

 

Working Conditions:  Requires performing regular job functions in a controlled environment with minimal exposure to disagreeable job elements and little risk of hazard to physical or mental health.

 

Physical Demands:  Requires light work, including continuous walking or operating simple equipment for extended periods of time as well as occasional strenuous activities such as reaching or bending.

 

Communication:  Requires acting as the official representative of the agency, including explaining and defending current and long-range goals or objectives which directly affect public policy decisions regarding major state programs and services.

 

Complexity:  Requires evaluating a combination of wide-ranging job functions to determine work procedures, to solve problems, and to reach conclusions by applying analytical, technical, or scientific thinking.  This level also requires planning policies and long-term strategies, drawing conclusions based on available criteria, and evaluating the effectiveness of program objectives.

 

Independent Action:  Requires administrative decision-making in authorizing and monitoring the implementation of major departmental policies and procedures.

 

 

 

 

 

MINIMUM QUALIFICATIONS:

 

Education:  Bachelor's Degree from a recognized college or university with major study in business administration, economics, marketing, public relations, journalism, or a related field.  Each additional year of approved formal education may be substituted for one year of required work experience.

 

 

Experience:  Seven (7) years experience in marketing, advertising, promotion or public relations, four years of which must have been in a supervisory position with responsibility for developing and implementing operating policies and procedures in a broad area of marketing.  Each additional year of approved work experience may be substituted for one year of required formal education.

 

 

License/Certification:  None required.

 

RECOMMENDED WORK TRAITS:  Knowledge of the principals and practices of sales and marketing.  Knowledge of advertising and promotional activities in the sales industry.  Knowledge of the principals and practices of accounting, economics and statistics.  Knowledge of office management practices including the aspects of supervision.  Ability to direct and coordinate personnel working in the area of promotional sales programs.  Ability to communicate effectively.  Ability to devise international controls and security procedures.  Ability to establish and maintain effective working relationships with employees, Legislators and the public.  Must be willing to maintain appearance appropriate to assigned duties and responsibilities as determined by the agency appointing authority.

 

 

DISCLAIMER STATEMENT:  This class specification is descriptive of general duties and is not intended to list every specific function of this class title.

 

 


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