STATE OF NEW HAMPSHIRE
CLASSIFICATION: GAMING ENFORCEMENT SUPERVISOR
Class Code: 4829-20 Date Established: 09-27-93
Occupational Code: 3-1-3 Date of Last Revision: 02-01-06
BASIC PURPOSE: To supervise the activities of subordinate Gaming Enforcement Investigators in an assigned geographical area and to enforce gaming laws and applicable Pari-Mutuel Commission rules and regulations as required by the Commission
CHARACTERISTIC DUTIES AND RESPONSIBILITIES:
· Monitors operations which include planning work schedules for subordinate personnel and supervising duties of Gaming Enforcement Investigators.
· Conducts and supervises internal investigations to ensure compliance with division, department and state personnel rules and regulations.
· Assists in the long and short range planning for the Gaming section.
· Maintains records of investigations for use in preparing data used in Superior and District Court prosecutions and administrative hearings before the Commission.
· Reviews detailed inspection reports concerning the operation of Bingo games and the sale of Lucky 7 tickets.
· Evaluates work performance of subordinates at least once a year, including recommending and implementing staff development training.
· Enforces appropriate statutes and New Hampshire laws and rules pertaining to the daily operation of Bingo and Lucky 7 games. Requests Administrative Hearing and testifies at these hearings.
· Implements and enforces agency policies concerning new legislation to ensure compliance; advises the director on existing or potential problems.
· Performs responsibilities of Gaming Enforcement Investigators when required.
Skill: Requires skill in developing formats and procedures for special applications OR in investigating and reviewing the use of equipment and data for a specialized function.
Knowledge: Requires knowledge of business practices and procedures or technical training in a craft or trade, including working from detailed instructions, to apply knowledge in a variety of practical situations.
Impact: Requires responsibility for contributing to immediate, ongoing agency objectives by facilitating the direct provision of services to the public or other state agencies. Errors at this level result in inaccurate reports or invalid test results and require significant investment of time and resources to detect.
Supervision: Requires direct supervision of programs or of employees doing work which differs from the supervisor, including disciplining employees, solving personnel problems, recommending hiring and terminating employees, and developing work methods. The supervisor in this position manages a working unit or section with responsibility for employee performance appraisal.
Working Conditions: Requires performing regular job functions in a controlled environment with minimal exposure to disagreeable job elements and little risk of hazard to physical or mental health.
Physical Demands: Requires light work, including continuous walking or operating simple equipment for extended periods of time as well as occasional strenuous activities such as reaching or bending.
Communication: Requires summarizing data, preparing reports and making recommendations based on findings which contribute to solving problems and achieving work objectives. This level also requires presenting information for use by administrative-level managers in making decisions.
Complexity: Requires a combination of job functions to establish facts, to draw daily operational conclusions, or to solve practical problems. This level also requires providing a variety of alternative solutions where only limited standardization exists.
Independent Action: Requires objective assessment in analyzing and developing new work methods and procedures subject to periodic review and in making decisions according to established technical, professional or administrative standards.
Education: Associate's degree from a recognized college or technical school with a major study in accounting, advertising, business administration, public administration, criminal justice, law enforcement or related field. Each additional year of approved formal education may be substituted for one year of required work experience.
Experience: Five years' experience in business or government, working in public relations, auditing, accounting, or investigations.
License/Certification: Must possess a valid New Hampshire driver's license.
RECOMMENDED WORK TRAITS: Knowledge of statutes, court decisions, interpretation and administrative rulings pertaining to gaming enforcement. Knowledge of the rules and policies of the New Hampshire Pari-Mutuel Commission. Knowledge of interpersonal relations and supervisory practices. Knowledge of effective methods of investigation. Knowledge of sales and accounting techniques and practices. Ability to supervise and train other personnel. Ability to communicate effectively. Ability to identify legal evidence. Ability to maintain statistical and other records. Ability to ascertain facts by personal contact and observation. Ability to explain and interpret statutory and departmental requirements, rules and procedures. Ability to establish and maintain effective working relationships with other state, local, and municipal agencies and gaming officials, co-workers and the public. Must be willing to maintain appearance appropriate to assigned duties and responsibilities as determined by the agency appointing authority.
DISCLAIMER STATEMENT: This class specification is descriptive of general duties and is not intended to list every specific function of this class title.
Last Updated 10/21/04