STATE OF NEW HAMPSHIRE
CLASSIFICATION: REAL ESTATE COMMISSION INVESTIGATOR
Class Code: 7545-20 Date Established: 04-17-74
Occupational Code: 3-1-9 Date of Last Revision: 12-28-01
BASIC PURPOSE: To investigate the regulated activities of licensed brokers and sales persons to ensure compliance with state laws and administrative rules and regulations.
CHARACTERISTIC DUTIES AND RESPONSIBILITIES:
· Evaluates initial complaints regarding violations of real estate license laws, rules and regulations and determines if agency has proper jurisdiction.
· Answers inquiries regarding the interpretation of real estate statutes, rules and regulations.
· Examines records and books of real estate licensees in order to determine compliance with laws, rules and regulations.
· Prepares responses and materials for the Real Estate Commission in order to determine appropriate response.
· Attends hearings and presents testimony and evidentiary material on matters being heard.
Skill: Requires skill in developing formats and procedures for special applications OR in investigating and reviewing the use of equipment and data for a specialized function.
Knowledge: Requires logical or scientific understanding to analyze problems of a specialized or professional nature in a particular field.
Impact: Requires responsibility for contributing to immediate, ongoing agency objectives by facilitating the direct provision of services to the public or other state agencies. Errors at this level result in inaccurate reports or invalid test results and require significant investment of time and resources to detect.
Supervision: Requires no supervision of employees or functions.
Working Conditions: Requires performing regular job functions in a controlled environment with minimal exposure to disagreeable job elements and little risk of hazard to physical or mental health.
Physical Demands: Requires light work, including continuous walking or operating simple equipment for extended periods of time as well as occasional strenuous activities such as reaching or bending.
Communication: Requires summarizing data, preparing reports and making recommendations based on findings which contribute to solving problems and achieving work objectives. This level also requires presenting information for use by administrative-level managers in making decisions.
Complexity: Requires coordinating a combination of diverse job functions in order to integrate professional and technical agency goals. This level also requires considerable judgment to implement a sequence of operations or actions.
Independent Action: Requires objective assessment in analyzing and developing new work methods and procedures subject to periodic review and in making decisions according to established technical, professional or administrative standards.
Education: Bachelor's degree from a recognized college or university with major study in one of the social sciences, business administration, public administration, accounting, real estate or finance. Each additional year of approved formal education may be substituted for one year of required work experience.
Experience: Two years' experience in investigative, professional auditing or fact-finding work involved with claims examinations or consumer finance. Each additional year of approved work experience may be substituted for one year of required formal education.
License/Certification: Valid New Hampshire driver's license or access to vehicle for statewide travel.
RECOMMENDED WORK TRAITS: Extensive knowledge of modern approved methods, practices and procedures of investigative work relative to real estate. Extensive knowledge of court practices and procedures. Extensive knowledge of modern accounting principles, practices and procedures. Ability to analyze widely divergent elements of information and arrive at logical conclusions. Ability to conduct audits of various documents, records, and activity reports. Ability to utilize tact and skill in dealing with the public. Ability to conduct interviews and to compile and present reports of findings in testimony in a clear, concise manner. Ability to establish and maintain effective working relationships with federal, state and local governmental officials, industrial officials and the general public. Must be willing to maintain appearance appropriate to assigned duties and responsibilities as determined by the agency appointing authority.
DISCLAIMER STATEMENT: This class specification is descriptive of general duties and is not intended to list every specific function of this class title.
Last Updated 01/04/02