Class Code:  8160-26                                             Date Established:  07-01-67


Occupational Code:  7-7-5                                     Date of Last Revision:  02-28-06


BASIC PURPOSE:  To plan, organize and supervise the scope and delivery of social work services and programs for residents/patients at an institution or agency.




        Supervises Psychiatric Social Workers and other members of the social work staff, assigns cases, provides training and evaluates performance.


        Develops polices and procedures describing scope and delivery of social work services for patients/residents.


        Prepares progress reports of patients assigned and on evaluations of treatment programs.


        Makes contacts with a wide-range of community agencies providing services to patients/residents.


        Collects background data from patients and family members, and analyzes information to form a psychosocial diagnosis and clinical recommendations for treatment of patients.


        Uses diagnostic information to formulate treatment goals, family related interventions and resources assessment in identification of problem areas.




Skill:  Requires skill in analyzing and interpreting data, policy, and procedures OR in using equipment in order to arrive at logical conclusions or recommendations.


Knowledge:  Requires logical or scientific expertise to resolve problems of a specialized or professional nature in a wide range of applications.


Impact:  Requires responsibility for achieving direct service objectives by assessing agency service needs and making preliminary recommendations for the development of alternative short-term program policies or procedures.  Errors at this level result in incomplete assessments or misleading recommendations causing a disruption of agency programs or policies.


Supervision:  Requires direct supervision of programs or of employees doing work which differs from the supervisor, including disciplining employees, solving personnel problems, recommending hiring and firing employees, and developing work methods.  The supervisor in this position manages a working unit or section with responsibility for employee performance appraisal.


Working Conditions: Requires performing regular job functions in an adverse working environment containing a combination of disagreeable elements which impact significantly upon the employee's capacity for completing work assignments.  This level includes work-related accidents or assault.


Physical Demands:  Requires light work, including continuous walking or operating simple equipment for extended periods of time as well as occasional strenuous activities such as reaching or bending.


Communication:  Requires reviewing summaries and reports and making decisions to solve problems or to achieve work objectives as well as articulating and expressing those solutions and goals.  This level also requires formal presentations of solutions and goals to employees and the general public to increase the responsiveness of the agency toward the demands of its client system.


Complexity:  Requires coordinating a combination of diverse job functions in order to integrate professional and technical agency goals.  This level also requires considerable judgment to implement a sequence of operations or actions.


Independent Action:  Requires independent judgment in planning and evaluating work procedures and in supervising the development of professional, technical and managerial standards under administrative direction and according to broad departmental guidelines.





Education:  Master's degree in Social Work (MSW) from a college or university approved by the Council on Social Work Education.


Experience:  Five years' experience involving psychiatric social work (mental, emotional or behavioral disorders) prior or subsequent to obtaining the graduate degree with at least two years in a supervisory capacity.



License/Certification:  Must possess a New Hampshire driver’s license and have access to transportation with liability insurance as required by state laws.



RECOMMENDED WORK TRAITS:  Extensive knowledge of psychiatric case work principles, techniques and practices and their application to individual case problems.  Considerable knowledge of the basic principals and facts underlying psychiatric diagnosis and treatment.  Extensive knowledge of mental health problems, of modern methods of treatment and of the social aspects of such conditions.  Considerable knowledge and skill in community organization and availability of community resources.  Appreciation of involved psychological and environmental problems arising in connection with case work.  Considerable knowledge of mental health organizations and their treatment specialties.  Ability to exercise good judgment in evaluating situations and making decisions.  Ability to write case histories and related reports.  Ability to train professional and para-professional employees involved in mental health programs.  Ability to interpret departmental policy, procedures and objectives.  Ability to understand environmental factors in individual cases and to apply this understanding in social adjustments and rehabilitation.  Ability to establish and maintain working relationships with representatives of other social agencies, institution officials, the general public and clients.  Ability to organize and direct a program of psychiatric case work and to evaluate the results.  Ability to communicate effectively.  Must be willing to maintain appearance appropriate to assigned duties and responsibilities as determined by the agency appointing authority.



DISCLAIMER STATEMENT:  This class specification is descriptive of general duties and is not intended to list every specific function of this class title.



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Last Updated 10/21/04
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