STATE OF NEW HAMPSHIRE
HUMAN RESOURCES
CLASSIFICATION: SUPERVISOR III
Class Code: 8562-23
Date Established: 02-20-85
Occupational Code: 7-1-2
Date of Last Revision: 12-28-01
BASIC PURPOSE: To coordinate and implement work
assignments for subordinate employees in an agency program or unit.
CHARACTERISTIC DUTIES AND RESPONSIBILITIES:
·
Implements agency
rules, regulations and policies in supervising an agency program or
organizational unit.
·
Coordinates work of
subordinate employees to ensure accuracy of product.
·
Participates in
program development by summarizing and reporting data relevant to program
operations.
·
Coordinates unit or
program work flow and establishes operational procedures and work methods.
·
Conducts regular
group and individual conferences with staff to provide direction, including
evaluating employee work performance on an annual basis.
·
Implements formal and
on-the-job training programs for subordinate employees.
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DISTINGUISHING FACTORS:
Skill: Requires skill in developing formats
and procedures for special applications OR in investigating and reviewing the use
of equipment and data for a specialized function.
Knowledge: Requires logical or scientific
understanding to analyze problems of a specialized or professional nature in a
particular field.
Impact: Requires responsibility for achieving
direct service objectives by assessing agency service needs and making
preliminary recommendations for the development of alternative short-term
program policies or procedures.
Errors at this level result in incomplete assessments or misleading
recommendations causing a disruption of agency programs or policies.
Supervision: Requires direct supervision of programs
or of employees doing work which differs from the supervisor, including
disciplining employees, solving personnel problems, recommending hiring and
firing employees, and developing work methods. The supervisor in this position manages a working unit or
section with responsibility for employee performance appraisal.
Working Conditions: Requires performing regular job
functions in a controlled environment with minimal exposure to disagreeable job
elements and little risk of hazard to physical or mental health.
Physical Demands: Requires light work, including
continuous walking or operating simple equipment for extended periods of time
as well as occasional strenuous activities such as reaching or bending.
Communication: Requires reviewing summaries and
reports and making management level decisions to solve problems or to achieve
work objectives as well as articulating and expressing those solutions and
goals. This level also requires
formal presentations of solutions and goals to employees and the general public
to increase the responsiveness of the agency toward the demands of its client
system.
Complexity: Requires coordinating a combination of
diverse job functions in order to integrate professional and technical agency
goals. This level also requires
considerable judgment to implement a sequence of operations or actions.
Independent Action: Requires objective assessment in
analyzing and developing new work methods and procedures subject to periodic
review and in making decisions according to established technical, professional
or administrative standards.
MINIMUM QUALIFICATIONS:
Education: Bachelor's degree from a recognized
college or university with major study in a field relevant to program area in
which position is assigned. Each
additional year of approved formal education may be substituted for one year of
required work experience.
Experience: Four years' experience in a field or
occupation relevant to program area in which position is assigned, plus three
years of supervisory experience in any occupational area. If related to the program area, the
supervisory experience will count as part of the four years' total
experience. Each additional year
of approved work experience may be substituted for one year of required formal
education.
License/Certification: License or registration required if
necessary for performing professional job accountabilities.
SPECIAL REQUIREMENTS:
1. Specific degree and
experience requirements must be tailored to meet documented recruitment needs
of the agency or department. All
specific minimum qualifications must be stated on the supplemental job description
and approved by the Division of Personnel prior to posting at the agency level.
2. For appointment
consideration, Supervisor III applicants must successfully participate in a
structured interview measuring possession of knowledge, skills and abilities
identified as necessary for satisfactory job performance by this class
specification. The structured
interview is developed and administered, according to Division of Personnel
guidelines, by representatives of the state agency in which the vacancy exists.
RECOMMENDED WORK TRAITS: Thorough knowledge of New Hampshire
laws pertaining to specific program(s) supervised. Knowledge of report writing. Ability to interpret and
explain applicable rules and policies.
Ability to write comprehensive reports. Ability to interpret verbal and statistical
information. Ability to supervise
and instruct. Ability to establish
and maintain effective working relationships with professionals, subordinate employees
and the public. Must be willing to
maintain appearance appropriate to assigned duties and responsibilities as
determined by the agency appointing authority.
DISCLAIMER STATEMENT: This class specification is descriptive
of general duties and is not intended to list every specific function of this
class title.
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