STATE OF NEW HAMPSHIRE
HUMAN RESOURCES


CLASSIFICATION:  TOLL STATION TELLER

 

Class Code:  9430-10                                        Date Established:  03-08-93           

 

Occupational Code:  5-1-7                                Date of Last Revision:  12-28-01

 

BASIC PURPOSE:  To perform duties associated with securing, tagging and recording and funds collected within a Toll Station.

 

CHARACTERISTIC DUTIES AND RESPONSIBILITIES:

 

·    Secures, tags and records all funds collected by Toll Attendants in order to transfer revenues to a banking institution.

 

·    Performs spot audits, under the direction of the Toll Supervisor, by using electronic money counting and sorting equipment.

 

·    Provides monies and tokens to Toll Attendants to ensure availability of an adequate change fund.

 

·    Prepares a summary of all cash transactions at the toll station for later audit and accountability.

 

·    Audits the Toll Station Change Fund and Token Inventory daily to ensure accountability.

 

·    Performs all of the duties of a Toll Attendant I during work breaks and during peak traffic periods.

 

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DISTINGUISHING FACTORS:

 

Skill:  Requires skill in recommending routine changes in standardized operating procedures OR in retrieving, compiling and reporting data according to established procedures OR in operating complex machines.

 

Knowledge:  Requires understanding and using business or trades vocabulary or basic arithmetic to perform standard operating procedures.

 

Impact:  Requires responsibility for contributing to agency objectives by ensuring the accuracy of support activities within one or more organizational units.  Errors at this level affect the work of others or have measurable monetary consequences, and require verification and correction in order to complete succeeding work operations.

 

Supervision:  Requires no supervision of employees or functions.

 

Working Conditions:  Requires performing regular job functions in an environment which includes exposure to continuous physical elements or a number of disagreeable working conditions with frequent exposure to minor injuries or health hazards.

 

Physical Demands:  Requires medium work, including continuous strenuous activities such as frequent reaching, bending, or lifting as well as performing work activities which require fine manual dexterity or coordination in operating machines or equipment.

 

 

 

Communication:  Requires obtaining and exchanging information, referring inquiries to the appropriate source, or responding to questions from state employees or members of the general public.

 

Complexity:  Requires a combination of job functions using minimal judgment to perform a variety of job tasks according to clearly prescribed standard practices and procedures.

 

Independent Action:  Requires making a limited number of choices in selecting among alternative courses of action under supervisory guidance and in performing job functions according to a variety of prescribed policies or procedures.

 

MINIMUM QUALIFICATIONS:

 

Education:  Graduation from high school, G.E.D. or equivalent.

 

Experience:  Six months' experience working with the public, three months which shall have been as a Toll Attendant I or the equivalent number of hours as a Spare Toll Attendant.

 

License/Certification:  None required.

 

RECOMMENDED WORK TRAITS:  Knowledge of coin counting and coin packaging equipment.  Ability to prepare deposit tickets.  Ability to detect errors.  Ability to use adding machines and typewriters.  Ability to establish and maintain harmonious working relationships with other employees.  Must be willing to maintain appearance appropriate to assigned duties and responsibilities as determined by the agency appointing authority.

 

DISCLAIMER STATEMENT:  This class specification is descriptive of general duties and is not intended to list every specific function of this class title.

 


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Last Updated 08/12/02
URL: /hr/classspec_t/9430.htm