About the Phone/Email Directory

What is the NH Employee Phone/Email Directory?

The Phone/Email Directory Search page is a searchable database listing of topics, departments(agencies), some non-state agencies and personnel working for the State of New Hampshire and is provided as a service by the Department of Administrative Services.

What is the source of information for the directory?

Information for state agency employees in the “State Employee” section of the directory comes from the state's Government Human Resource System (GHRS). GHRS is maintained by Administrative Services from information entered through an online data entry screen by each state agency.

Information for the “Topical” and “Departmental” section of the directory, along with non-state agency employees listed in the "State Employee" section of the directory is maintained in a database by Administrative Services, Telecommunications Section from information submitted by each state agency. All changes must be submitted to the Telecommunications Section on a standard TSR form, and must have an approved signature. Agencies can receive assistance by submitting their questions to TELEWEB@admin.state.nh.us, or calling the Telecommunications Section at extension 1110. It also helps to include a copy of the page from the phone book, with changes noted. This helps to insure that the changes are made correctly.

How often is the information updated in the directory?

The employee information is updated whenever the agency Human Resource Officer updates the online GHRS data entry screen (“TELE”). An extract is created nightly from the information in GHRS. This extract is then used to populate the directory database.

The topical, departmental and non-state agency employees information is updated whenever the agency contacts Administrative Services with changes in their information. The changes are applied to the database containing this information and then extracted as needed to populate the directory database.

The information that appears in the directory is exactly as has been provided either by information entered into GHRS by the agencies, or by the TSR requests submitted to Administrative Services by the agencies.

How accurate is the personnel information in the directory?

The agency's Human Resource Officer is responsible for the accuracy and currency of each state agency employee's record. Each employee also has a responsibility to notify the agency's Human Resource Officer whenever a change in name, phone number, or email address occurs.

How accurate is the topical, departmental and non-state agency employee information in the directory?

The source of topical, departmental and non-state agency employee information is each agency’s responsibility. The accuracy is dependent upon the effort within each agency to ensure the currency of this information.

Why aren't all personnel listed in the directory?

Not all personnel have direct phone lines. In addition, agencies determine who should be listed in the directory for their agencies.

Why are "Division or Bureau", "Title", and email addresses sometimes missing?
It is the agency's discretion as to what information is entered into these fields on the GHRS TELE screen. In addition, not all state employees have a need for an email address.

How do I correct missing or incorrect personnel information?

State employees are encouraged to check the accuracy of their information and report corrections directly to their agency's Human Resource Officer. Corrections must be entered into GHRS by the agency.

How can I exclude my name from the directory?

Although the intent of the directory is to provide a complete listing of state employees, it is recognized there may be extenuating circumstances that warrant the exclusion of an employee's name from the directory. Please contact your agency's Human Resource Officer.

Why are there agencies that are not listed in the personnel directory?

Although most agencies are represented, a small number of state agencies do not currently contribute to the phone directory. In the meantime, you may wish to call these agencies directly. Reference the "Departmental" section of the directory for the Department's contact information or contact Administrative Services at extension 1110 or TELEWEB@admin.state.nh.us for assistance.

You may contact your Human Resource Officer or agency Director for more information about including your agency in the directory.