STATE OF NEW HAMPSHIRE
CLASSIFICATION: ADMINISTRATOR OF INDUSTRY REGULATION AND LICENSING
Class Code: 0058-32 Date Established: 12-16-93
Occupational Code: 7-1-5 Date of Last Revision: 03-06-07
BASIC PURPOSE: To administer, evaluate and direct the planning, development and implementation of policies and procedures for a major department division or work unit.
CHARACTERISTIC DUTIES AND RESPONSIBILITIES:
· Administers the review of filings for conformance to state law as to forms and applicable rate structures.
· Reviews and approves forms, policies, and applicable rates filed by regulated industries.
· Develops and supervises procedures for the investigation and licensing of regulated industries.
· Drafts legislation and rules, and amendments thereto, for the Commissioner's approval, and provides testimony at legislative hearings on same.
· Represents the Commissioner at hearings and conferences and develops and evaluates procedures and policies for the answering of consumer inquiries and complaints.
· Serves on committees related to regulated industries, and provides expert advice to such committees.
· Develops, in conjunction with the commissioner and other executive personnel, department policies and strategies to achieve agency goals and objectives and to meet statutory mandates.
· Contacts senior industry executives, industry attorneys, federal regulatory personnel and federal regulatory attorneys to ensure understanding of department orders, decisions, policies and regulations.
· Supervises subordinate personnel with responsibility for assigning and reviewing work, training, and coordinating activities.
Skill: Requires skill in evaluating, planning or integrating analysis of data to formulate current and long-range solutions, strategies or policies of a specialized or technical nature.
Knowledge: Requires logical or scientific expertise to resolve problems of a specialized or professional nature in a wide range of applications.
Impact: Requires overall administrative responsibility for achieving agency objectives by directing all aspects of operations management. Errors at this level result in disruption of systemwide programs or services as well as long-term adverse impact on agency image and the future success of organizational operations.
Supervision: Requires delegating supervisory or program responsibilities to subordinate managers, with overall accountability for hiring employees and approving program policies. The supervisor in this position assumes responsibility for an organizational unit, including developing long-range plans, analyzing staffing requirements, and formulating systemwide policies and procedures.
Working Conditions: Requires performing regular job functions in a controlled environment with minimal exposure to disagreeable job elements and little risk of hazard to physical or mental health.
Physical Demands: Requires light work, including continuous walking or operating simple equipment for extended periods of time as well as occasional strenuous activities such as reaching or bending.
Communication: Requires acting as the official representative of the agency, including explaining and defending current and long-range goals or objectives which directly affect public policy decisions regarding major state programs and services.
Complexity: Requires evaluating a combination of wide-ranging job functions to determine work procedures, to solve problems, and to reach conclusions by applying analytical, technical, or scientific thinking. This level also requires planning policies and long-term strategies, drawing conclusions based on available criteria, and evaluating the effectiveness of program objectives.
Independent Action: Requires administrative decision-making in authorizing and monitoring the implementation of major departmental policies and procedures.
For Positions at the Insurance Department:
Education: Bachelor's degree from a recognized college or university with a major study in business administration, accounting or economics.
Experience: Eight years' experience in the insurance industry, including statistical analysis and accounting with specialization in the area of property and casualty insurance. Each additional year of approved experience may be substituted for one year of required formal education.
For Positions at the Public Utilities Commission::
Education: Bachelor’s degree from a recognized college or university with a major study in economics, engineering, accounting, finance, or business administration. Each additional year of approved formal education may be substituted for one year of required work experience.
Experience: Eight years’ regulatory experience or relevant experience in a regulated industry, such as utilities, insurance, or banking, five years of which shall have been in a profession involving utility operations or regulation.
License/Certification: Valid New Hampshire driver's license.
RECOMMENDED WORK TRAITS: Extensive knowledge of the regulated industry and applicable laws, rules and regulations. Extensive knowledge of analytical procedures. Considerable knowledge of domestic and foreign practices relating to the regulated industry. Ability to supervise professional, technical and clerical personnel. Ability to communicate effectively with individuals and groups in oral and written form. Ability and skill in writing analytical, technical, statistical or narrative reports and similar documents. Ability to establish and maintain effective working relationships with officials of affected industries, industry attorneys, legislators, state officials, federal regulators, federal regulatory attorneys and the consumer public. Must be willing to maintain appearance appropriate to assigned duties and responsibilities as determined by the agency appointing authority.
DISCLAIMER STATEMENT: This class specification is descriptive of general duties and is not intended to list every specific function of this class title.
Last Updated 10/21/04