STATE OF NEW HAMPSHIRE
HUMAN RESOURCES
CLASSIFICATION: ADMINISTRATIVE ASSISTANT II
Class Code: 0082-19
Date Established: 07-01-50
Occupational Code: 7-1-2
Date of Last Revision: 01-13-06
BASIC PURPOSE: To develop and monitor administrative
and office management procedures with responsibility for reviewing staff
assignments for a specified organizational unit or section.
CHARACTERISTIC DUTIES AND RESPONSIBILITIES:
·
Coordinates office
management and fiscal operations, including supervising staff engaged in
purchasing, accounting and personnel functions.
·
Analyzes the training
needs of clerical staff and makes decisions regarding staff participation in
training programs.
·
Conducts meetings to
gather and present information to agency employees.
·
Coordinates the
implementation of agency policies and procedures, including conducting
research, collecting data, and reporting results to agency staff.
·
Prepares budget
requests, supervises fiscal record keeping and orders supplies, materials and
equipment.
·
Reviews, plans and
develops program policies and operating procedures for special projects.
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DISTINGUISHING FACTORS:
Skill: Requires skill in developing formats
and procedures for special applications OR in investigating and reviewing the
use of equipment and data for a specialized function.
Knowledge: Requires knowledge of business
practices and procedures or technical training in a craft or trade, including
working from detailed instructions, to apply knowledge in a variety of
practical situations.
Impact: Requires responsibility for
contributing to immediate, ongoing agency objectives by facilitating the direct
provision of services to the public or other state agencies. Errors at this level result in
inaccurate reports or invalid test results and require significant investment
of time and resources to detect.
Supervision: Requires direct supervision of programs
or of employees doing work which differs from the supervisor, including
disciplining employees, solving personnel problems, recommending hiring and
firing employees, and developing work methods. The supervisor in this position manages a working unit or
section with responsibility for employee performance appraisal.
Working Conditions: Requires performing regular job
functions under good conditions in a safe working environment.
Physical Demands: Requires sedentary work, including
continuous sitting or occasional standing and walking.
Communication: Requires summarizing data, preparing
reports and making recommendations based on findings which contribute to
solving problems and achieving work objectives. This level also requires presenting information for use by
administrative-level managers in making decisions.
Complexity: Requires a combination of job functions
to establish facts, to draw daily operational conclusions, or to solve
practical problems. This level
also requires providing a variety of alternative solutions where only limited
standardization exists.
Independent Action: Requires objective assessment in
analyzing and developing new work methods and procedures subject to periodic
review and in making decisions according to established technical, professional
or administrative standards.
MINIMUM QUALIFICATIONS:
Education: Associate's degree from a recognized
college or technical institute with a major study in accounting, business
administration, or public administration.
Each additional year of approved formal education may be substituted for
one year of required work experience.
Experience: Five years' experience in varied office
management or staff work including experience in personnel or fiscal
management. Each additional year
of approved work experience may be substituted for one year of required formal
education.
License/Certification: None required.
SPECIAL REQUIREMENTS:
For appointment consideration,
Administrative Assistant II applicants must successfully participate in a
written examination. This
examination measures possession of knowledge, skills and abilities identified
as necessary for satisfactory job performance by this class specification.
RECOMMENDED WORK TRAITS: Knowledge of the principles and
practices of public administration. Knowledge of modern office management
methods. Knowledge of the
principles and practices of governmental accounting statistics and preferably
personnel administration. Ability
to plan, organize and direct the work of others. Ability to gather, assemble,
correlate and analyze facts and devise solutions to administrative problems. Ability to develop, install and
evaluate administrative policies and procedures. Ability to exercise judgment and discretion in applying and
interpreting departmental policies and procedures. Ability to express ideas clearly and concisely orally and in
writing. Ability to establish and
maintain effective working relationships with other administrative officials
and the general public. Must be
willing to maintain appearance appropriate to assigned duties and
responsibilities as determined by the agency appointing authority.
DISCLAIMER STATEMENT: This class specification is descriptive
of general duties and is not intended to list every specific function of this
class title.
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Last Updated 10/21/04
URL: /hr/classspec_a/0082.htm