STATE OF NEW HAMPSHIRE
HUMAN RESOURCES
CLASSIFICATION: ASSISTANT DIRECTOR, COLLECTION DIVISION
Class Code: 0328-28
Date Established: 10-31-75
Occupational Code: 3-1-9
Date of Last Revision: 12-28-01
BASIC PURPOSE: To plan and administer the enforcement
of state statutes directing the audit and collection of state taxes in
accordance with policies and procedures established by the Department of
Revenue Administration.
CHARACTERISTIC DUTIES AND RESPONSIBILITIES:
·
Coordinates the
establishment and implementation of collection policies and procedures.
·
Instructs collection
personnel in the confidentiality requirements of various tax laws administered
by the department.
·
Initiates work
procedures and guidelines for field and in-house collection activity and writes
and updates the agency collection manual.
·
Represents the agency
at hearings, seminars, taxpayer assistance clinics and at legislative hearings
and meetings.
·
Analyzes information
and prepares statistical data for use in fiscal impact studies, legislative
requests and requests of the Governor.
·
Reviews and analyzes
investigation and audit reports submitted by subordinate staff.
·
Makes determinations
on erroneous or illegal collections on computed taxes, and arranges for
refunds.
----------------------------------------------------------------------------------------------------------------------------------------
DISTINGUISHING FACTORS:
Skill: Requires skill in analyzing and
interpreting data, policy and procedures OR in using equipment in order to
arrive at logical conclusions or recommendations.
Knowledge: Requires logical or scientific
expertise to resolve problems of a specialized or professional nature in a wide
range of applications.
Impact: Requires responsibility for achieving
major aspects of long-range agency objectives by planning short- and long-term
organization goals, reviewing recommendations for procedural changes, and
developing or revising program policies.
Errors at this level result in incorrect decisions at an administrative
level, and are detected subsequent to implementation in an overall evaluation
process.
Supervision: Requires delegating supervisory or
program responsibilities to subordinate managers, with overall accountability
for hiring employees and approving program policies. The supervisor in this position assumes responsibility for
an organizational unit, including developing long-range plans, analyzing
staffing requirements, and formulating system wide policies and procedures.
Working Conditions: Requires performing regular job
functions in a controlled environment with minimal exposure to disagreeable job
elements and little risk of hazard to physical or mental health.
Physical Demands: Requires light work, including
continuous walking or operating simple equipment for extended periods of time
as well as occasional strenuous activities such as reaching or bending.
Communication: Requires reviewing summaries and
reports and making management level decisions to solve problems or to achieve
work objectives as well as articulating and expressing those solutions and
goals. This level also requires
formal presentations of solutions and goals to employees and the general public
to increase the responsiveness of the agency toward the demands of its client
system.
Complexity: Requires evaluating a combination of
wide-ranging job functions to determine work procedures, to solve problems, and
to reach conclusions by applying analytical, technical, or scientific thinking. This level also requires planning
policies and long-term strategies, drawing conclusions based on available
criteria, and evaluating the effectiveness of program objectives.
Independent Action: Requires independent judgment in
planning and evaluating work procedures and in supervising the development of
professional, technical and managerial standards under administrative direction
and according to broad departmental guidelines.
MINIMUM QUALIFICATIONS:
Education: Bachelor's degree from a recognized
college or university with major study in accounting, public finance, or
business administration. Each
additional year of approved formal education may be substituted for one year of
required work experience.
Experience: Seven years' experience in accounting,
business administration or public finance, three years of which shall have been
in an administrative capacity.
License/Certification: None required.
RECOMMENDED WORK TRAITS: Knowledge of New Hampshire tax
laws. Knowledge of accounting and
auditing principles and methods.
Skill in interviewing.
Skill in report writing.
Ability to interpret tax laws and apply same to a variety of
situations. Ability to establish
procedures necessary to facilitate collection of taxes. Ability to resolve tax and tax law
problems. Ability to establish and
maintain effective working relationships with co-workers and the public. Must be willing to maintain appearance
appropriate to assigned duties and responsibilities as determined by the agency
appointing authority.
DISCLAIMER STATEMENT: This class specification is descriptive
of general duties and is not intended to list every specific function of this
class title.
Back to Human Resources Home Page
Back
to State Opportunities Listing Page
Back to Class Specification List
Last Updated 05/10/02
URL: /hr/classspec_a/0328.htm