STATE OF NEW HAMPSHIRE
CLASSIFICATION: ASSISTANT DIRECTOR, COLLECTION DIVISION
Class Code: 0328-28 Date Established: 10-31-75
Occupational Code: 3-1-9 Date of Last Revision: 12-28-01
BASIC PURPOSE: To plan and administer the enforcement of state statutes directing the audit and collection of state taxes in accordance with policies and procedures established by the Department of Revenue Administration.
CHARACTERISTIC DUTIES AND RESPONSIBILITIES:
· Coordinates the establishment and implementation of collection policies and procedures.
· Instructs collection personnel in the confidentiality requirements of various tax laws administered by the department.
· Initiates work procedures and guidelines for field and in-house collection activity and writes and updates the agency collection manual.
· Represents the agency at hearings, seminars, taxpayer assistance clinics and at legislative hearings and meetings.
· Analyzes information and prepares statistical data for use in fiscal impact studies, legislative requests and requests of the Governor.
· Reviews and analyzes investigation and audit reports submitted by subordinate staff.
· Makes determinations on erroneous or illegal collections on computed taxes, and arranges for refunds.
Skill: Requires skill in analyzing and interpreting data, policy and procedures OR in using equipment in order to arrive at logical conclusions or recommendations.
Knowledge: Requires logical or scientific expertise to resolve problems of a specialized or professional nature in a wide range of applications.
Impact: Requires responsibility for achieving major aspects of long-range agency objectives by planning short- and long-term organization goals, reviewing recommendations for procedural changes, and developing or revising program policies. Errors at this level result in incorrect decisions at an administrative level, and are detected subsequent to implementation in an overall evaluation process.
Supervision: Requires delegating supervisory or program responsibilities to subordinate managers, with overall accountability for hiring employees and approving program policies. The supervisor in this position assumes responsibility for an organizational unit, including developing long-range plans, analyzing staffing requirements, and formulating system wide policies and procedures.
Working Conditions: Requires performing regular job functions in a controlled environment with minimal exposure to disagreeable job elements and little risk of hazard to physical or mental health.
Physical Demands: Requires light work, including continuous walking or operating simple equipment for extended periods of time as well as occasional strenuous activities such as reaching or bending.
Communication: Requires reviewing summaries and reports and making management level decisions to solve problems or to achieve work objectives as well as articulating and expressing those solutions and goals. This level also requires formal presentations of solutions and goals to employees and the general public to increase the responsiveness of the agency toward the demands of its client system.
Complexity: Requires evaluating a combination of wide-ranging job functions to determine work procedures, to solve problems, and to reach conclusions by applying analytical, technical, or scientific thinking. This level also requires planning policies and long-term strategies, drawing conclusions based on available criteria, and evaluating the effectiveness of program objectives.
Independent Action: Requires independent judgment in planning and evaluating work procedures and in supervising the development of professional, technical and managerial standards under administrative direction and according to broad departmental guidelines.
Education: Bachelor's degree from a recognized college or university with major study in accounting, public finance, or business administration. Each additional year of approved formal education may be substituted for one year of required work experience.
Experience: Seven years' experience in accounting, business administration or public finance, three years of which shall have been in an administrative capacity.
License/Certification: None required.
RECOMMENDED WORK TRAITS: Knowledge of New Hampshire tax laws. Knowledge of accounting and auditing principles and methods. Skill in interviewing. Skill in report writing. Ability to interpret tax laws and apply same to a variety of situations. Ability to establish procedures necessary to facilitate collection of taxes. Ability to resolve tax and tax law problems. Ability to establish and maintain effective working relationships with co-workers and the public. Must be willing to maintain appearance appropriate to assigned duties and responsibilities as determined by the agency appointing authority.
DISCLAIMER STATEMENT: This class specification is descriptive of general duties and is not intended to list every specific function of this class title.
Last Updated 05/10/02