STATE OF NEW HAMPSHIRE
HUMAN RESOURCES


CLASSIFICATION:  BUILDING SERVICES SUPERVISOR

 

Class Code:  1255-11                                          Date Established:  06-10-74           

 

Occupational Code:  5-3-1                                  Date of Last Revision:  12-28-01

 

BASIC PURPOSE:  To schedule and coordinate the activities of custodial workers engaged in performing a variety of custodial and cleaning functions in a building or facility.

 

CHARACTERISTIC DUTIES AND RESPONSIBILITIES:

 

·        Schedules assigns and checks the work of custodial and cleaning personnel.

 

·        Re-adjusts schedules of night shift personnel to meet emergencies such as unexpected illnesses or changes in plans.

 

·        Keeps a record of supplies on hand and requisitions additional supplies when necessary to keep material available for use.

 

·        Checks condition and quantity of housekeeping services supplies when they are delivered.

 

·        Inspects all work areas for quality and extent of work done.

 

·        Assists in as well as supervises, the movement of furniture, household furnishings and equipment throughout assigned building or buildings.

 

·        Trains new employees in cleaning duties; reviews work and evaluates job performance.

 

·        As required, performs tasks similar to those of Building Service Workers in addition to supervisory duties.

 

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DISTINGUISHING FACTORS:

 

Skill:  Requires skill in recommending routine changes in standardized operating procedures OR in retrieving, compiling and reporting data according to established procedures OR in operating complex machines.

 

Knowledge:  Requires understanding and using business or trades vocabulary or basic arithmetic to perform standard operating procedures.

 

Impact:  Requires responsibility for contributing to agency objectives by ensuring the accuracy of support activities within one or more organizational units.  Errors at this level affect the work of others or have measurable monetary consequences, and require verification and correction in order to complete succeeding work operations.

 

Supervision:  Requires direct supervision of other employees doing work which is related or similar to the supervisor, including scheduling work, recommending leave, reviewing work for accuracy, performance appraisal, or interviewing applicants for position vacancies.

 

Working Conditions:  Requires performing regular job functions in an environment which includes exposure to continuous physical elements or a number of disagreeable working conditions with frequent exposure to minor injuries or health hazards.

 

Physical Demands:  Requires medium work, including continuous strenuous activities such as frequent reaching, bending, or lifting as well as performing work activities which require fine manual dexterity or coordination in operating machines or equipment.

 

Communication:  Requires obtaining and exchanging information, referring inquiries to the appropriate source, or responding to questions from state employees or members of the general public.

 

Complexity:  Requires a combination of job functions using minimal judgment to perform a variety of job tasks according to clearly prescribed standard practices and procedures.

 

Independent Action:  Requires making a limited number of choices in selecting among alternative courses of action under supervisory guidance and in performing job functions according to a variety of prescribed policies or procedures.

 

MINIMUM QUALIFICATIONS:

 

Education:  Graduation from high school, G.E.D. or its equivalent.

 

Experience:  Two years' experience in the cleaning and maintenance of an institution or public building, including some supervisory experience.  Each additional year of approved work experience may be substituted for one year of required formal education.

 

License/Certification:  None required.

 

RECOMMENDED WORK TRAITS:  Thorough knowledge of the methods and practices of cleaning services in a large building complex.  Ability to effectively supervise subordinates.  Ability to maintain records and establish schedules.  Ability to establish and maintain effective working relationships with associates.  Must be willing to maintain appearance appropriate to assigned duties and responsibilities as determined by the agency appointing authority.

 

DISCLAIMER STATEMENT:  This class specification is descriptive of general duties and is not intended to list every specific function of this class title.

 


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Last Updated 05/10/02
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