CLASSIFICATION: BUSINESS SYSTEMS ANALYST II
Class Code: 1269-30 Date Established: 03-21-97
Occupational Code: 7-1-1 Date of Last Revision: 4-26-05
BASIC PURPOSE: To evaluate business policies for assigned state agency operations in order to assure development of compatible automated business systems functions and applications.
CHARACTERISTIC DUTIES AND RESPONSIBILITIES:
· Analyzes business processes within assigned state agency operations in order to identify opportunities for creation and/or enhancement of business systems applications.
· Develops detailed business requirements and creates functional specifications and modification definitions for specific projects.
· Coordinates process interfaces with client during definition, design, development testing, documentation, quality assurance, and implementation.
· Coordinates development of models/prototypes of system components, including screens forms and reports.
· Develops functional specifications for systems changes, including resource estimates.
· Develops and executes test plans in conjunction with assigned technical staff and assigned user staff; reports test results to agency management.
· Develops systems designs and specifications for identified workflow improvements, and interfaces with other external operations.
· Researches, develops and recommends automated solutions to user-identified needs.
· Initiates research with clients and vendors to identify potential internal and contracted services to meet business and program requirements.
Skill: Requires skill in evaluating, planning or integrating analysis of data to formulate current and long-range solutions, strategies or policies of a specialized or technical nature.
Knowledge: Requires logical or scientific understanding to analyze problems of a specialized or professional nature in a particular field.
Impact: Requires responsibility for achieving major aspects of long-range agency objectives by planning short- and long-term organization goals, reviewing recommendations for procedural changes, and developing or revising program policies. Errors at this level result in incorrect decisions at an administrative level, and are detected subsequent to implementation in an overall evaluation process.
Supervision: Requires direct supervision of programs or of employees doing work which differs from the supervisor, including disciplining employees, solving personnel problems, recommending hiring and terminating employees, and developing work methods. The supervisor in this position manages a working unit or section with responsibility for employee performance appraisal.
Working Conditions: Requires performing regular job functions in a controlled environment with minimal exposure to disagreeable job elements and little risk of hazard to physical or mental health.
Physical Demands: Requires light work, including continuous walking or operating simple equipment for extended periods of time as well as occasional strenuous activities such as reaching or bending.
Communication: Requires reviewing summaries and reports and making management level decisions to solve problems or to achieve work objectives as well as articulating and expressing those solutions and goals. This level also requires formal presentations of solutions and goals to employees and the general public to increase the responsiveness of the agency toward the demands of its client system.
Complexity: Requires formulating the combination of overall job functions in order to address highly diverse or novel situations requiring new concepts and imaginative approaches to a wide range of intellectual and practical problems.
Independent Action: Requires administrative decision-making in authorizing and monitoring the implementation of major departmental policies and procedures.
Education: Bachelor's degree from a recognized college or university, preferably with a major in management information systems, computer information systems, or computer science. Each additional year of specialized formal education may be substituted for one year of required work experience.
Experience: Seven years' experience in systems analysis, broad-based knowledge of business environments, preferably in a field or occupation related to software development, software support, or software maintenance, three years of which shall have included the direct involvement in application or product lifecycle management. Each additional year of approved work experience may be substituted for one year of required formal education.
License/Certification: None required.
RECOMMENDED WORK TRAITS: Knowledge of business operations and procedures relevant to assigned state agency operations. Knowledge of business process redesign techniques. Knowledge of planning processes, organizational analysis and communication techniques. Knowledge of the principles and techniques of computer systems documentation and forms design. Knowledge of computer programming. Ability to analyze agency business needs. Ability to communicate effectively. Ability to establish and maintain effective working relationships with subordinates, agency management officials, electronic equipment manufacturers and professional organizations. Must be willing to maintain appearance appropriate to assigned duties and responsibilities as determined by the agency appointing authority.
DISCLAIMER STATEMENT: This class specification is descriptive of general duties and is not intended to list every specific function of this class title.