STATE OF NEW HAMPSHIRE
HUMAN RESOURCES


CLASSIFICATION:  CLAIMS PROCESSOR I

 

Class Code:  2032-09                                       Date Established:  03-20-73           

 

Occupational Code:  1-2-2                               Date of Last Revision:  12-28-01

 

BASIC PURPOSE:  To screen and check claims forms, prepare documents for processing and process claims.

 

CHARACTERISTIC DUTIES AND RESPONSIBILITIES:

 

·        Screens, checks and compares data on claims forms for completeness and accuracy prior to data entry.

 

·        Processes corrections and adjustments based upon computer generated transaction and error listings.

 

·        Processes updated information on case records to maintain computer master file.

 

·        Retrieves rejected claims information for computer system for transmittal to proper area of disposition.

 

·        Processes vendor claims for payment by calculating payment amount.

 

·        Enters claims data into computer system to ensure accurate case record maintenance.

 

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DISTINGUISHING FACTORS:

 

Skill:  Requires skill in recommending routine changes in standardized operating procedures OR in retrieving, compiling and reporting data according to established procedures OR in operating complex machines.

 

Knowledge:  Requires understanding and using business or trades vocabulary or basic arithmetic to perform standard operating procedures.

 

Impact:  Requires responsibility for contributing to agency objectives by ensuring the accuracy of support activities within one or more organizational units.  Errors at this level affect the work of others or have measurable monetary consequences, and require verification and correction in order to complete succeeding work operations.

 

Supervision:  Requires no supervision of employees or functions.

 

Working Conditions:  Requires performing regular job functions under good conditions in a safe working environment.

 

Physical Demands:  Requires sedentary work, including continuous sitting or occasional standing and walking.

 

Communication:  Requires explaining facts, interpreting situations, or advising individuals of alternative or appropriate courses of action.  This level also requires interviewing or eliciting information from state employees or members of the general public.

 

 

 

Complexity:  Requires a combination of job functions using minimal judgment to perform a variety of job tasks according to clearly prescribed standard practices and procedures.

 

Independent Action:  Requires making a limited number of choices in selecting among alternative courses of action under supervisory guidance and in performing job functions according to a variety of prescribed policies or procedures.

 

MINIMUM QUALIFICATIONS:

 

Education:  High school diploma, G.E.D. or its equivalent.  Each additional year of approved formal education may be substituted for one year of required work experience.

 

Experience:  Two years' experience involving forms or claims examination or similar audit and verification activities

 

License/Certification:  None required.

 

SPECIAL REQUIREMENTS:

 

For appointment consideration, Claims Processor I requires that applicants successfully participate in a written examination measuring possession of knowledge(s), skills and abilities identified as necessary for satisfactory job performance by this class specification.

 

RECOMMENDED WORK TRAITS:  Knowledge of the basic theories and principles of auditing.  Skill in making simple mathematical computations with speed and accuracy.  Ability to refer to code listing and make proper code entries on forms.  Ability to follow instructions.  Ability to establish and maintain harmonious working relationships with other state agencies and employees.  Must be willing to maintain appearance appropriate to assigned duties and responsibilities as determined by the agency appointing authority.

 

DISCLAIMER STATEMENT:  This class specification is descriptive of general duties and is not intended to list every specific function of this class title.

 


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Last Updated 05/10/02
URL: /hr/classspec_c/2032.htm