STATE OF NEW HAMPSHIRE
HUMAN RESOURCES
CLASSIFICATION: COMPUTER EQUIPMENT TECHNICIAN
Class Code: 2098-19
Date Established: 07-01-85
Occupational Code: 9-3-4
Date of Last Revision: 12-28-01
BASIC PURPOSE: To test, repair, install and operate
computer mainframes and peripheral equipment.
CHARACTERISTIC DUTIES AND RESPONSIBILITIES:
·
Determines causes of
malfunctions or failures of computer systems and contacts appropriate service
personnel.
·
Tests and repairs
various types and generations of computer equipment.
·
Assists with
development of application software, modification and testing.
·
Demonstrates proper
computer operation and provides technical assistance to other staff
members.
·
Operates various computer
systems to perform back-up, security implementation and software
installation.
·
Coordinates ordering
and distribution of electronic equipment and supplies to various locations.
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DISTINGUISHING FACTORS:
Skill: Requires skill in developing formats
and procedures for special applications OR in investigating and reviewing the
use of equipment and data for a specialized function.
Knowledge: Requires knowledge of business
practices and procedures or technical training in a craft or trade, including
working from detailed instructions, to apply knowledge in a variety of
practical situations.
Impact: Requires responsibility for
contributing to immediate, ongoing agency objectives by facilitating the direct
provision of services to the public or other state agencies. Errors at this level result in
inaccurate reports or invalid test results and require significant investment
of time and resources to detect.
Supervision: Requires direct supervision of other
employees doing related or similar work, including scheduling work,
recommending leave, reviewing work for accuracy, performance appraisal, or
interviewing applicants for position vacancies.
Working Conditions: Requires performing regular job
functions in an environment which includes exposure to continuous physical
elements or a number of disagreeable working conditions with frequent exposure
to minor injuries or health hazards.
Physical Demands: Requires medium work, including
continuous strenuous activities such as frequent reaching, bending, or lifting
as well as performing work activities which require fine manual dexterity or
coordination in operating machines or equipment.
Communication: Requires explaining facts, interpreting
situations, or advising individuals of alternative or appropriate courses of
action. This level also requires
interviewing or eliciting information from state employees or members of the
general public.
Complexity: Requires coordinating a combination of
diverse job functions in order to integrate professional and technical agency
goals. This level also requires
considerable judgment to implement a sequence of operations or actions.
Independent Action: Requires a range of choice in applying
a number of technical or administrative policies under general direction and in
making routine decisions or in recommending modifications in work procedures
for approval by supervisor.
MINIMUM QUALIFICATIONS:
Education: Associate's degree from a recognized
college or technical institute with a major study in electronics or computer
science. Each additional year of
approved formal education may be substituted for one year of required work
experience.
Experience: Three years' experience in the repair
and maintenance of electronic computers and auxiliary equipment including
experience in interpreting schematic diagrams and electronic specifications. Each additional year of approved work
experience may be substituted for one year of required formal education.
License/Certification: None required.
SPECIAL REQUIREMENTS:
Must be willing to be
on call 24 hours a day, 7 days a week as required.
RECOMMENDED WORK TRAITS: Thorough knowledge of the concepts,
characteristics and capabilities of computer equipment. Thorough knowledge of the use of
electronic test equipment as used in troubleshooting of computers and auxiliary
equipment. Ability to analyze and
interpret schematic diagrams, electronic specifications and equipment
manuals. Ability to use small hand
tools including those commonly used in the field of electronics. Ability to use a wide variety of
electronic test equipment. Ability
to express ideas clearly, concisely, orally and in writing. Ability to establish and maintain
effective working relationships with associates, other state employees, local
and municipal personnel and the general public. Must be willing to maintain appearance appropriate to
assigned duties and responsibilities as determined by the agency appointing
authority.
DISCLAIMER STATEMENT: This class specification is descriptive
of general duties and is not intended to list every specific function of this
class title.
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Last Updated 05/10/02
URL: /hr/classspec_c/2098.htm