STATE OF NEW HAMPSHIRE
HUMAN RESOURCES
CLASSIFICATION: COMMUNICATIONS TECHNICIAN I
Class Code: 2099-21
Date Established: 04-02-07
Occupational Code: 9-5-4
Date of Last Revision:
BASIC PURPOSE: To perform technical work concerned
with the installation, testing, repairing, and operation of mobile and fixed
digital radio transmitting and receiving equipment including digital radar,
police scanners, public address, intercommunication, digital recording, and
digital video systems, and related equipment and apparatus.
CHARACTERISTIC DUTIES AND RESPONSIBILITIES:
·
Develops and
maintains mobile and fixed communications for various state agencies to include
land mobile, repeater, long distance telephone, microwave and data systems.
·
Trouble shoots and
repairs various generations of equipment including microprocessors,
transistors, and tube-controlled devices, using schematics, test equipment, and
other viable means of examination.
·
Programs, tests, and
adjusts mobile and fixed digital radio communications equipment and other
electronic equipment in vehicles, trucks, boats, and buildings.
·
Assists in the
procurement and installation of application software.
·
Communicates with
vendors for products and/or services including warranty services.
·
Trains and assists
end users in proper operation of mobile or fixed digital radio communications
equipment.
·
Travels infrequently
to remote mountain sites by foot, OHRV, or four-wheel drive vehicle.
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DISTINGUISHING FACTORS:
Skill: Requires skill in analyzing and
interpreting data, policy, and procedures OR in using equipment in order to
arrive at logical conclusions or recommendations.
Knowledge: Requires knowledge of business
practices and procedures or technical training in a craft or trade, including
working from detailed instructions, to apply knowledge in a variety of
practical situations.
Impact: Requires responsibility for achieving
direct service objectives by assessing agency service needs and making
preliminary recommendations for the development of alternative short-term
program policies or procedures.
Errors at this level result in incomplete assessments or misleading
recommendations causing a disruption of agency programs or policies.
Supervision: Requires partial supervision of other
employees doing work which is related or similar to the supervisor, including
assigning job duties, providing training, giving instructions and checking
work.
Working Conditions: Requires performing regular job
functions in an environment which includes exposure to continuous physical
elements or a number of disagreeable working conditions with frequent exposure
to minor injuries or health hazards.
Physical Demands: Requires medium to heavy work,
including continuous physical exertion such as frequent bending, lifting, or
climbing.
Communication: Requires summarizing data, preparing
reports, and making recommendations based on findings which contribute to
solving problems and achieving work objectives. This level also requires presenting information for use by
administrative-level managers in making decisions.
Complexity: Requires a combination of job functions
to establish facts, to draw daily operational conclusions, or to solve
practical problems. This level
also requires providing a variety of alternative solutions where only limited
standardization exists.
Independent Action: Requires objective assessment in
analyzing and developing new work methods and procedures subject to periodic
review and in making decisions according to established technical, professional
or administrative standards.
MINIMUM QUALIFICATIONS:
Education: Associates degree from a recognized
college or technical institute with a major study in radio engineering or a
related field. Each additional
year of approved formal education may be substituted for one year of required work
experience.
Experience: Four years experience in the support
and maintenance of wireless communications, infrastructure equipment, and
software. Each additional year of
approved work experience may be substituted for one year of required formal education.
SPECIAL REQUIREMENTS: Must be willing
to respond to emergency call out, if available, 24 hours per day, seven days
per week. Must be willing and able
to climb structures up to twenty (20) feet in height, as needed to service
equipment.
License/Certification: Possession of a valid driver’s license
is required. Possession of a FCC
general class license and memberships in organizations such as the Association
of Public Safety Communications Officials, Intl (APCO) are desirable.
RECOMMENDED WORK TRAITS: Knowledge of the current wireless communications
hardware and software development.
Knowledge of wireless systems technology. Knowledge of computer database software, communications
hardware, and wireless information systems. Ability to make oral and written reports. Ability to establish and maintain
effective working relationships with associates, and personnel of other
agencies. Must be willing to
maintain appearance appropriate to assigned duties and responsibilities as
determined by the agency appointing authority.
DISCLAIMER STATEMENT: This class specification is descriptive
of general duties and is not intended to list every specific function of this
class title.
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Last Updated 10/21/04
URL: /hr/classspec_c/2099.htm