STATE OF NEW HAMPSHIRE
CLASSIFICATION: DATA PROCESSING SUPERVISOR I
Class Code: 3044-15 Date Established: 12-07-92
Occupational Code: 9-3-6 Date of Last Revision: 12-28-01
BASIC PURPOSE: To supervise and review standardized data processing operations within a specified data processing work section.
CHARACTERISTIC DUTIES AND RESPONSIBILITIES:
· Schedules, coordinates, and prepares work assignments to meet department data processing needs.
· Reviews work of data processing personnel to assure accuracy of completed assignments.
· Organizes training sessions for computer operators and other data processing staff.
· Discusses specialized functions with other departments and determines changes for developing data processing formats.
· Monitors the flow of the work through the unit to attain maximum efficiency and accuracy of output.
Skill: Requires skill in developing formats and procedures for special applications OR in investigating and reviewing the use of equipment and data for a specialized function.
Knowledge: Requires understanding and using business or trades vocabulary or basic arithmetic to perform standard operating procedures.
Impact: Requires responsibility for contributing to immediate, ongoing agency objectives by facilitating the direct provision of services to the public or other state agencies. Errors at this level result in inaccurate reports or invalid test results and require significant investment of time and resources to detect.
Supervision: Requires direct supervision of other employees doing related or similar work, including scheduling work, recommending leave, reviewing work for accuracy, performance appraisal, or interviewing applicants for position vacancies.
Working Conditions: Requires performing regular job functions in a controlled environment with minimal exposure to disagreeable job elements and little risk of hazard to physical or mental health.
Physical Demands: Requires light work, including continuous walking or operating simple equipment for extended periods of time as well as occasional strenuous activities such as reaching or bending.
Communication: Requires explaining facts, interpreting situations, or advising individuals of alternative or appropriate courses of action. This level also requires interviewing or eliciting information from state employees or members of the general public.
Complexity: Requires a combination of job functions to establish facts, to draw daily operational conclusions, or to solve practical problems. This level also requires providing a variety of alternative solutions where only limited standardization exists.
Independent Action: Requires a range of choice in applying a number of technical or administrative policies under general direction and in making routine decisions or in recommending modifications in work procedures for approval by supervisor.
Education: High school diploma, G.E.D. or its equivalent. Each additional year of approved formal education may be substituted for one year of required work experience.
Experience: Three years' experience in data processing, with at least one year in a supervisory capacity.
License/Certification: None required.
For appointment consideration, Data Processing Supervisor I applicants must successfully participate in a structured interview measuring possession of knowledges, skills and abilities identified as necessary for satisfactory job performance by this class specification. The structured interview is developed and administered, according to Division of Personnel guidelines, by representatives of the state agency in which the vacancy exists.
RECOMMENDED WORK TRAITS: Knowledge of data processing equipment and its operation. Some knowledge of computer programming techniques. Ability to plan and coordinate the work of a data processing unit. Ability to follow complex verbal instructions. Ability to communicate effectively both orally and in writing. Ability to maintain harmonious relationships with associates. Must be willing to maintain appearance appropriate to assigned duties and responsibilities as determined by the agency appointing authority.
DISCLAIMER STATEMENT: This class specification is descriptive of general duties and is not intended to list every specific function of this class title.
Last Updated 08/12/02