STATE OF NEW HAMPSHIRE
CLASSIFICATION: DIRECTOR, COLLECTION DIVISION
Class Code: 3314-31 Date Established: 10-31-75
Occupational Code: 3-1-9 Date of Last Revision: 12-28-01
BASIC PURPOSE: To direct the operation of the Collection Division to include planning, developing, revising, and implementing agency objectives, in order to provide effective and efficient tax collection and compliance.
CHARACTERISTIC DUTIES AND RESPONSIBILITIES:
· Supervises, reviews, and analyzes investigative and compliance reports and data supplied by staff employees.
· Makes determinations on procedural questions and problems that arise as the result of field collection/compliance actions.
· Conducts pre-hearing conferences relative to license suspension and bond hearings; makes recommendations to the Commissioner for additional assessments or refunds to the taxpayer.
· Approves the preparation and recording of liens against assets of delinquent business operators.
· Approves the assessment of interest and penalties where tax payer has failed to file a return, or where there as been an under-reporting of tax.
· Assigns work, supervises training, and evaluates work performance of Compliance Officers and other employees assigned to the division.
· Testifies before legislative committees regarding tax legislation as it pertains to activities within the Collection Division.
· Maintains a working knowledge of all tax laws administered by the department, and discusses tax collection laws, regulations, decisions, interpretation, and policies with attorneys, accountants, and tax payers.
Skill: Requires skill in evaluating, planning or integrating analysis of data to formulate current and long-range solutions, strategies or policies of a specialized or technical nature.
Knowledge: Requires logical or scientific expertise to resolve problems of a specialized or professional nature in a wide range of applications.
Impact: Requires responsibility for achieving major aspects of long-range agency objectives by planning short- and long-term organization goals, reviewing recommendations for procedural changes, and developing or revising program policies. Errors at this level result in incorrect decisions at an administrative level, and are detected subsequent to implementation in an overall evaluation process.
Supervision: Requires delegating supervisory or program responsibilities to subordinate managers, with overall accountability for hiring employees and approving program policies. The supervisor in this position assumes responsibility for an organizational unit, including developing long-range plans, analyzing staffing requirements, and formulating systemwide policies and procedures.
Working Conditions: Requires performing regular job functions in a controlled environment with minimal exposure to disagreeable job elements and little risk of hazard to physical or mental health.
Physical Demands: Requires light work, including continuous walking or operating simple equipment for extended periods of time as well as occasional strenuous activities such as reaching or bending.
Communication: Requires acting as the official representative of the agency, including explaining and defending current and long-range goals or objectives which directly affect public policy decisions regarding major state programs and services.
Complexity: Requires evaluating a combination of wide-ranging job functions to determine work procedures, to solve problems, and to reach conclusions by applying analytical, technical, or scientific thinking. This level also requires planning policies and long-term strategies, drawing conclusions based on available criteria, and evaluating the effectiveness of program objectives.
Independent Action: Requires administrative decision-making in authorizing and monitoring the implementation of major departmental policies and procedures.
Education: Bachelor's degree from a recognized college or university with a major study in business administration, accounting, or public finance. Each additional year of approved formal education may be substituted for one year of required work experience.
Experience: Nine years' experience in public finance, accounting or business administration, five years of which shall have been in an administrative or supervisory capacity. Each additional year of approved work experience may be substituted for one year of required formal education.
License/Certification: Valid New Hampshire driver's license.
RECOMMENDED WORK TRAITS: Considerable knowledge of accounting and auditing principles and methods. Considerable knowledge of New Hampshire tax laws. Ability to interpret state and federal tax laws. Ability to apply tax laws to a variety of situations. Ability to establish procedures necessary to facilitate collection of taxes. Ability to train and supervise Tax Compliance Officers employed within the Collection Division. Ability to resolve tax problems. Ability to communicate effectively both orally and in writing. Ability to prepare written reports. Ability to establish and maintain effective working relationships with co-workers, corporate administrators and the general public. Must be willing to maintain appearance appropriate to assigned duties and responsibilities as determined by the agency appointing authority.
DISCLAIMER STATEMENT: This class specification is descriptive of general duties and is not intended to list every specific function of this class title.
Last Updated 08/12/02