STATE OF NEW HAMPSHIRE
HUMAN RESOURCES
CLASSIFICATION: MEDICAL SECRETARY II
Class Code: 6217-11
Date Established: 05-27-94
Occupational Code: 1-2-4
Date of Last Revision: 12-28-01
BASIC PURPOSE: To monitor secretarial support
activities involving medical records and reports in a medical or related health
care unit.
CHARACTERISTIC DUTIES AND RESPONSIBILITIES:
·
Receives and types
medical dictation concerning physical examinations, psychological examinations,
case summaries and special court cases utilizing a word processor or
typewriter.
·
Composes responses to
routine correspondence and requests for information and prepares related
reports.
·
Supervises the work
of other medical secretaries and clerical assistants assigned to the medical or
health care unit.
·
Attends staff
conferences and summarizes the prognosis and recommendations made by attending
physicians.
·
Types insurance
company reports, including certifying disability and deaths and preparing
necessary forms.
·
Contacts medical
service providers in order to secure medical reports concerning patients
assigned to a state program.
·
Answers questions
regarding programs and services offered by agency and provides general
information to the public.
·
Performs a variety of
other secretarial duties such as scheduling medical appointments, maintaining
medical files and submitting physician's billing to insurance company.
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DISTINGUISHING FACTORS:
Skill: Requires skill in recommending routine
changes in standardized operating procedures OR in retrieving, compiling and
reporting data according to established procedures OR in operating complex
machines.
Knowledge: Requires understanding and using
business or trades vocabulary or basic arithmetic to perform standard operating
procedures.
Impact: Requires responsibility for
contributing to agency objectives by ensuring the accuracy of support
activities within one or more organizational units. Errors at this level affect the work of others or have
measurable monetary consequences, and require verification and correction in
order to complete succeeding work operations.
Supervision: Requires direct supervision of other
employees doing work which is related or similar to the supervisor, including
scheduling work, recommending leave, reviewing work for accuracy, performance
appraisal, or interviewing applicants for position vacancies.
Working Conditions: Requires performing regular job
functions under good conditions in a safe working environment.
Physical Demands: Requires sedentary work, including
continuous sitting or occasional standing and walking.
Communication: Requires explaining facts, interpreting
situations, or advising individuals of alternative or appropriate courses of
action. This level also requires
interviewing or eliciting information from state employees or members of the
general public.
Complexity: Requires a combination of job functions
using minimal judgment to perform a variety of job tasks according to clearly
prescribed standard practices and procedures.
Independent Action: Requires a range of choice in applying
a number of technical or administrative policies under general direction and in
making routine decisions or in recommending modifications in work procedures
for approval by supervisor.
MINIMUM QUALIFICATIONS:
Education: Completion of high school, G.E.D. or its
equivalent, including courses in office procedures, word processing or
typing. Each additional year of
approved formal education may be substituted for one year of required work
experience.
Experience: Three years' experience in a
secretarial position, one year of which must have been in a medical office or
in an area which provided experience with medical terminology.
License/Certification: None required.
SPECIAL REQUIREMENTS:
For appointment
consideration, Medical Secretary II applicants must successfully participate in
a written examination and straight copy typing exercise. These examinations measure possession
of knowledge, skills and abilities identified as necessary for satisfactory job
performance by this class specification.
RECOMMENDED WORK TRAITS: Knowledge of modern office equipment
and methods of operation.
Knowledge of English usage and medical terminology. Considerable knowledge of agency rules
and regulations as they pertain to the work performed. Skill in transcribing dictation to
include medical terminology. Skill
in typing accurately and rapidly.
Ability to compose correspondence in acceptable form. Ability to supervise other state
employees engaged in similar work.
Ability to establish effective relationships with professionals of
various fields, local, state and federal officials and the public. Must be willing to maintain appearance
appropriate to assigned duties and responsibilities as determined by the agency
appointing authority.
DISCLAIMER STATEMENT: This class specification is descriptive
of general duties and is not intended to list every specific function of this
class title.
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Last Updated 05/10/02
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