STATE OF NEW HAMPSHIRE
CLASSIFICATION: PROGRAM SPECIALIST III
Class Code: 7125-23 Date Established: 06-20-84
Occupational Code: 7-1-2 Date of Last Revision: 12-28-01
BASIC PURPOSE: To analyze and interpret data, policies and procedures for use in planning and developing state or federal programs.
CHARACTERISTIC DUTIES AND RESPONSIBILITIES:
· Researches, develops and drafts program policy to comply with state and federal law.
· Analyzes and interprets information in order to assist in developing program policy and procedures.
· Consults with state and local officials as well as private agencies to ensure coordination in the implementation of programs.
· Provides information and interpretation to other agencies and the public regarding program planning, policy and procedure.
· Analyzes existing policies and procedures in order to recommend effective changes.
· Makes formal presentations and explains federal and state regulations in order to implement program policy and procedures.
Skill: Requires skill in analyzing and interpreting data, policy and procedures OR in using equipment in order to arrive at logical conclusions or recommendations.
Knowledge: Requires logical or scientific understanding to analyze problems of a specialized or professional nature in a particular field.
Impact: Requires responsibility for achieving direct service objectives by assessing agency service needs and making preliminary recommendations for the development of alternative short-term program policies or procedures. Errors at this level result in incomplete assessments or misleading recommendations causing a disruption of agency programs or policies.
Supervision: Requires direct supervision of other employees doing related or similar work, including scheduling work, recommending leave, reviewing work for accuracy, performance appraisal, or interviewing applicants for position vacancies.
Working Conditions: Requires performing regular job functions under good conditions in a safe working environment.
Physical Demands: Requires light work, including continuous walking or operating simple equipment for extended periods of time as well as occasional strenuous activities such as reaching or bending.
Communication: Requires reviewing summaries and reports and making management level decisions to solve problems or to achieve work objectives as well as articulating and expressing those solutions and goals. This level also requires formal presentations of solutions and goals to employees and the general public to increase the responsiveness of the agency toward the demands of its client system.
Complexity: Requires coordinating a combination of diverse job functions in order to integrate professional and technical agency goals. This level also requires considerable judgment to implement a sequence of operations or actions.
Independent Action: Requires objective assessment in analyzing and developing new work methods and procedures subject to periodic review and in making decisions according to established technical, professional or administrative standards.
Education: Bachelor's degree from a recognized college or university with a major in a field relevant to the program area in which position is assigned. Each additional year of approved formal education may be substituted for one year of required work experience.
Experience: Four years' professional or paraprofessional experience in a field or occupation relevant to program area in which position is assigned, with responsibility for program implementation, direct service delivery, planning or program evaluation. Each additional year of approved work experience may be substituted for one year of required formal education.
License/Certification: Eligibility for New Hampshire driver's license, if necessary for travel throughout the state.
1. Specific degree and experience requirements must be tailored to meet documented recruitment needs of the agency or department. All specific minimum qualifications must be stated on the supplemental job description and approved by the Division of Personnel prior to posting at the agency level.
2. For appointment consideration, Program Specialist III applicants must successfully participate in a structured interview measuring possession of knowledge, skills and abilities identified as necessary for satisfactory job performance by this class specification. The structured interview is developed and administered, according to Division of Personnel guidelines, by representatives of the state agency in which the vacancy exists.
RECOMMENDED WORK TRAITS: Considerable knowledge of federal and state laws and regulations governing the programs to which assigned, and of federal and community resources and organizations. Working knowledge of research and planning methods and planning techniques. Ability to communicate tactfully and effectively both orally and in writing. Ability to write technical information. Ability to understand and interpret the functional interrelationship of policy, regulations and procedures and to evaluate the impact on programs, service delivery, clients and staff. Ability to detect and define problem areas and causes and to create and develop effective solutions, including the exercise of sound judgment in evaluating situations, planning action, making decisions and setting priorities. Ability to work independently to develop new or alternative approaches to meet changing and variable conditions. Must be willing to maintain appearance appropriate to assigned duties and responsibilities as determined by the agency appointing authority.
DISCLAIMER STATEMENT: This class specification is descriptive of general duties and is not intended to list every specific function of this class title.
Last Updated 01/04/02